Privacy Policy

1. Introduction

Focusmed24 Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our recruitment services, visit our website, or otherwise interact with us.

We are a recruitment agency that provides staffing and locum solutions to healthcare and construction organisations across the UK.

We are registered as a data controller with the Information Commissioner’s Office (ICO).

2. What Personal Data We Collect

We may collect and process the following types of personal information:

• Candidates:

  • Name, date of birth, contact details (address, phone, email)

  • CVs, employment history, education, qualifications, references

  • Identification documents (passport, driving licence, visa/right-to-work documents)

  • Professional registrations (e.g., GMC, NMC, CSCS)

  • Criminal record information (DBS checks)

  • Bank account and payment details

  • Emergency contact information

• Clients / Hiring Organisations:

  • Name, role, business contact details

  • Organisation and job role requirements

• Website Users:

  • IP address, cookies, and usage data (see Section 9 on Cookies)

3. How We Use Your Information

We use your personal information to:

• Match candidates with suitable job opportunities

• Verify identity, work eligibility, and qualifications

• Communicate regarding job applications, interviews, placements, and payments

• Comply with legal and regulatory obligations

• Improve our services and website

• Maintain business and accounting records

4. Legal Basis for Processing

We process personal data under the following lawful bases as defined by UK GDPR:

• Contractual necessity – to provide recruitment services requested by you.

• Legal obligation – to comply with employment, tax, and right-to-work laws.

• Legitimate interests – to operate and improve our recruitment services.

• Consent – where you have given consent (e.g., for marketing communications).

5. Sharing Your Information

We may share your information with:

• Potential employers/clients (with your consent)

• Payroll providers and umbrella companies

• Regulatory and professional bodies

• Government authorities if required by law (e.g., HMRC, DBS)

• IT and system support providers who process data on our behalf

We do not sell or rent your personal information to any third parties.

6. Data Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

7. Data Retention

We will keep your personal information only as long as necessary for the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
If you request it, we will securely delete or anonymise your data when it is no longer needed.

8. Your Data Protection Rights

You have the right to:

• Access your personal data

• Request correction or deletion of your data

• Object to or restrict processing of your data

• Request data portability

• Withdraw consent at any time (where processing is based on consent)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Effective Date” at the top of this page.